Shipping policy
We do not offer refunds, but we’re happy to issue store credit or exchanges on eligible items.
To qualify:
- Item must be unworn, unwashed, and with tags attached
- Request must be made within 7 days of delivery
- Return shipping is the customer’s responsibility
Final sale items, including accessories and marked-down pieces, cannot be returned.
To start a return or exchange, email us at thatmadgirl.shop@thatmadgirl.shop with your order number.